Frequently Asked Questions

About Kanban for WordPress

Why do I need a kanban board on my site?

We wanted a way to track the progress of a site without leaving the site. The client and/or the team can manage everything from one place. As one of our users said, “If you want to see the progress of a house you’re having built, you go down to the construction site and take a look.”

Is there a shortcode for the kanban board, so I can put it on another page?

The kanban board doesn’t use pages or posts, and subsequently can’t be embedded in another page. So there is no shortcode. We designed it this way so it is completely secure, and will work with any website.

Some people work around this by using an iframe to “embed” the board in another page.

Purchasing

What do I get when I purchase an add-on?

When you purchase an add-on, you get a license and a copy of the add-on (which is a plugin). You can install the add-on on as many sites as you’d like. The license qualifies you for priority support, and free updates to the add-on for one (1) year. If you renew your license (which happens automatically), you will continue to receive updates and priority support.

You also get our undying love and loyalty for supporting the future and continued development of Kanban for WordPress.

How many sites can I install the add-ons on?

Unlimited! Install them on every site you have!

How many users can I have on the board?

Unlimited! Add as many people to each board as you like.

What if I’m unhappy once I buy?

No problem. We offer a full refund if you aren’t satisfied. Contact support, and we’ll refund your money for up to 30 days after you purchase.

Can I cancel my subscription?

Anytime! Cancel with two clicks from your account dashboard. Your license will stay active until the year ends.

Troubleshooting

I’ve installed the plugin on WordPress in a subdirectory, like http://domain.com/wordpress, and the board cannot be found.

Make sure your .htaccess redirects to your index.php file correctly.

Standard .htaccess:

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
# RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress

Changed .htaccess to work in a subdirectory called “/wordpress”:

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
# RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /wordpress/index.php [L]
</IfModule>
# END WordPress

Getting involved

I’m pleased with your plugin. Where should I review it?

We’d love you to give us a 5 star rating on our WordPress.org review page. We’d also appreciate testimonials for our homepage, and we’ll link to your site! Send them to us via our contact page.

Where should I report a bug, or request a feature for future updates?

Contact us directly using the contact form of our site. If you’ve found any issue while using the plugin, post it on our Github repo.

I want to add features and contribute to your plugin. Where can I do that?

We track all the development of the plugin via Kanban for WordPress github repo. Please read the contributors guideline before submitting your contributions.

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